Delete in the app
- Open the DataKita app and sign in.
- Go to the Profile tab and scroll to the bottom.
- Tap Delete account, then Delete my account to confirm.
If you still have a balance, cash it out first. If a payout or a submitted task is still being processed, wait until it is finished, then try again.
Delete without the app
If you no longer have the app or cannot sign in, send a request through the privacy contact form.
Use the email address on your DataKita account and say that you want your account deleted. We will confirm the request with that email address before deleting anything, pay out any remaining approved balance, and reply once the deletion is done.
What is deleted
- Your name, email address, phone number, and profile details (age range, gender, province, area, and education).
- Your e-wallet numbers, including those written in payout records.
- Your DataKita sign-in, whether Google or email and password.
- Your consent for every task you submitted, so your submissions are no longer included in datasets prepared for buyers.
What is kept
- Submitted recordings, photos, and text, and their consent history, with your name and contact details removed. They are kept to prove consent and trace past datasets, and are not used in new datasets.
- Earnings and payout records, without your e-wallet number, for as long as Indonesian accounting and tax law requires.
- Datasets already delivered to a buyer before you deleted your account cannot be recalled from that buyer.
For more on how DataKita handles personal data, read the Privacy Policy.